Malacetic Otic Wipes for Cats and Dogs

Malacetic Otic Wipes have a fresh natural scent.

They can be used to help keep your pets sensitive areas clean and fresh, and its gentle formula is non irritant on sore areas.

Delivery

Orders are dispatched from our warehouse Monday-Friday.

All orders are dispatched via First Class post and will be delivered by the Royal Mail.

We are unable to guarantee delivery times, but as a guide, First Class delivery typically takes 1-2 working days.

We aim to dispatch 95% of our orders the next working day, and 100% of orders within 3 working days.

You will receive dispatch notification when your order has been sent.

We do not deliver outside of the UK.

Returns

Our returns address is:

PO Box 206,
Caslon Court,
Pitronnerie Road,
St Peter Port,
Guernsey
GY1 3NE

We are happy to accept returns up to 7 days after purchase providing the item is returned unused and in the original packaging.

We are also happy to offer exchanges providing the original item is returned unused and in the original packaging.

When making a return, please include details of your name and reason for returning the item.

Refunds will be processed upon receipt of your return.

Please contact us prior to returning your purchase for a refund or exchange.