Petstages - Puppy Cuddle Pal

The Petstages Puppy Cuddle Pal is a cosy companion for your puppy which can be heated in a microwave for 30 seconds to provide warmth and comfort during stressful periods or sleep. This is ideal when your puppy is adjusting to a new home or to sleeping or spending time alone, as well as during periods of stress and anxiety, such as travelling or trips to the vets.

The Petstages Puppy Cuddle Pal is filled with buckwheat which can retain warmth for 45-60 minutes. For your safety always follow the instructions provided.

Delivery

Orders are dispatched from our warehouse Monday-Friday.

All orders are dispatched via First Class post and will be delivered by the Royal Mail.

We are unable to guarantee delivery times, but as a guide, First Class delivery typically takes 1-2 working days.

We aim to dispatch 95% of our orders the next working day, and 100% of orders within 3 working days.

You will receive dispatch notification when your order has been sent.

We do not deliver outside of the UK.

Returns

Our returns address is:

Mr Pets UK Ltd.,
PO Box 6824,
Willenhall,
WV1 9WW

We are happy to accept returns up to 7 days after purchase providing the item is returned unused and in the original packaging.

We are also happy to offer exchanges providing the original item is returned unused and in the original packaging.

When making a return, please include details of your name and reason for returning the item.

Refunds will be processed upon receipt of your return.

Please contact us prior to returning your purchase for a refund or exchange.